1. Determine your agency’s membership status. All local municipal government agencies are members of our center and may therefore take advantage of services. However, all agencies fall into either one of two membership categories: Contributing and Non-Contributing. You will need to know your agency’s membership status to understand what costs may be associated with our services. For more information, view the list of Contributing Agencies.

2. Review our center’s training policies and requirements. In order to confirm your request, you will be required to acknowledge your understanding and agreement of our program policies and requirements. Failure to adhere to our policies at any point in the delivery of the service can result in immediate cancelation of your request. See the below areas of the page for additional information.

3. Review the guidelines for holding training at your facility. Agencies are responsible for locating and preparing the training facility where they intend to hold the training session requested. AZ LTAP has standard guidelines for the required setup of classrooms for ALL training. Additionally, there are certain trainings that require additional or special facility setups. Failure to prepare your facility per our guidelines will result in the cancelation of the course. See the below areas of the page for additional information.

4. Submit your training request form(s) via email to [email protected]. All forms can be found on the Forms page of our website. Use the dropdown information to help you determine the correct form to submit. Note: Our training schedule fills up very quickly. We highly encourage you to submit requests at least 1-2 months in advance of your desired training date.

1. Only local municipal transportation employees are covered by agency memberships and may attend training. Agencies wishing to include non-transportation personnel (e.g. administrative) must request approval from AZ LTAP. All non-transportation personnel must pay to attend training.

2. All persons wishing to attend training will be required to provide their full legal name and an individual email address (agency issued or personal). Nicknames, shorthand or other name variations provided on enrollment forms will result in the form being rejected. 

3. Agencies are required to designate a ‘facilitator’ for each and every training requested. The facilitator is someone at the agency who will assist our instructors, as needed, on the day of the scheduled training. Assistance may include classroom setup, exam handouts, attendance issues, etc.. 

4. Employees more than 15 minutes late to training will not be allowed to attend the training. This will be considered a late cancelation and no credit will be given for training fees that were paid.

1. The requesting agency is responsible for providing a facility that can comfortably accommodate the maximum number of attendees. Our trainers have the right to cancel the training on the spot if they determine the training room provided does not meet our standards. 

2. The requesting agency is responsible for ensuring our instructor is given access to the designated training room at least 30 minutes prior to the start and end of the training. This ensures the instructor has ample time to set-up and break down materials. 

The below courses require special or additional accommodations:
 

• CPR/First Aid/AED Training: Agencies must ensure adequate is provided for attendees to sit and take notes and a large enough space for demonstrations and practical exercises to be conducted for all students to see and participate. A horse shoe or similar seating arrangement is preferred for this class, so that all attendees can watch demonstrations on the floor to simulate real life emergencies.

• Survey & Grade Checking Training: Agencies must provide BOTH an indoor training room AND an open, outdoor space, (ideally flat 7 traffic free) to conduct demonstrations.

• Heavy Equipment Training: See the heavy equipment page for all requirements.

• Fee Payments: All invoices must be paid prior to the service or training start date unless otherwise noted. 
• Course Registration: Unless otherwise specified, enrollment forms must be submitted to [email protected] at least ONE week prior to the advertised training start date. For requested training, enrollment forms MUST be submitted by the deadline listed on the Training Confirmation DocuSign you will receive. Only forms that have been properly completed will be considered ‘submitted’.
• Course Cancelation: To reschedule or cancel an entire training session, emailed notice must be submitted to [email protected] a minimum of TWO weeks (14 business days) prior to the confirmed start date. Failure to provide adequate notice will result in the assessment of a course cancelation fee to your agency. 
• Enrollment Cancelation: To reschedule or cancel employee(s) enrollment in a training session, an emailed request must be sent to [email protected] at least three business days (72 hours) prior to the training start date by close of business (5pm). Any training fees already paid may be credited towards a new enrollment for cancelations received before the 72 hour deadline. 
  • Cancelations (which include requests to reschedule) received after the above stated deadline but prior to the actual start of class are considered late. No training fee credit is provided for late cancelation requests. Should you re-enroll at a later date, the standard training fee for the specified course will apply.  
• No Shows: Any person who fails to attend a training session they are registered for and did not provide notice of canceling per our policy, is considered a No Show. In such cases, your agency will be assessed a no-show fee equal to the full cost of training as listed on our fee table. Circumstances such as day-of illness or emergency are not automatic exemptions to this policy. Each person or agency contact has a responsibility to inform AZ LTAP as soon as possible of persons who will not be in attendance.  However, we may choose to take such circumstances into consideration on a case-by-case basis.  

• In-Person Training Requests
  • Minimum: 15 persons
  • Maximum: 30 persons
  • Exceptions: CPR/First Aid/AED, Survey & Grade Checking, and Heavy Equipment
• Virtual Training Requests
  • Minimum: 5 persons
  • Maximum: 30 persons
  • The following courses CANNOT be delivered virtually: CPR/First Aid/AED, Survey & Grade Checking, Two-Way Radio & Effective Communication, Emergency Management, Heavy Equipment, and Flagger - ATSSA Certified Training (4hr).